Privacy policy

Data privacy statement


Last update: 09/01/2023.

This Privacy Policy describes how Studijo Wallart d.o.o. ("site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase at ("web shop") or otherwise contact us (collectively referred to as "services"). For the purposes of this Privacy Policy, "You" and "Your" mean you as a user of the Services, whether you are a user, a visitor to the website or another natural person whose data we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any Service, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.

If you do not agree to this Privacy Policy, please do not use or access any of the Services.



We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "last updated" date, and take any other steps required by applicable law.


To provide the Services, we collect personal information about you from various sources as listed below. The information we collect and use varies depending on how you interact with us.

In addition to the specific purposes described below, we may use the information we collect about you to contact you, provide services, comply with any applicable legal obligations, ensure compliance with any applicable terms of service, and protect the services, our rights and the rights of our users or others.


The types of personal data we receive about you depend on how you interact with our site and use our services. When we use the term "personal data", we mean data that identifies you, relates to you, describes you or may be related to you. The following sections describe the categories and specific types of personal data we collect.


Information you provide directly to us through our Services may include:

  • Basic contact information, including your name, address, phone number, email address.
  • Order information, including your name, billing address, shipping address, proof of payment, email address, phone number.
  • Account information, including your username, password, security questions.
  • Purchase information, including items you are viewing, placing in your cart, or adding to your wish list.
  • Customer service information, including information you choose to include in correspondence with us, such as when sending a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You may decline to provide this information, but this may prevent you from using or accessing these features.


We also automatically collect certain data about your interaction with the Services ("Usage Data"). To do this, we may use "Cookies". Usage Data may include information about how you access our site and use your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.


Finally, we may receive information about you from third parties, including merchants and service providers, who may collect information on our behalf, such as:

  • Companies that support our sites and services, such as "Shopify" .
  • Our payment system "Stripe" which collects payment information (eg bank account, credit or debit card information, billing address) to process your payment for the purpose of fulfilling your orders and providing the products or services you have requested for the purpose of fulfilling our contract with you.
  • When you visit our web shop, open or click on e-mails we send to you, or interact with our services or advertisements, we or the third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, development programs software, third-party libraries and "cookies".

Any information we receive from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of any third party. For more information, see the "Third Party Websites and Links" section below.


  • Provision of products and services.

We use your personal information to provide services to fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges or other transactions, to create, maintain and manage your account , to organize the delivery and return of products and provide the possibility to leave feedback.

  • Marketing and advertising.

We may use your personal information for marketing and promotional purposes, such as sending marketing, promotional and promotional messages via e-mail, text message or postal mail, and to display advertisements for products or services. This may include using your personal information to better tailor services and advertising on our site and other websites.

  • Security and fraud prevention.

We may use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register for an account, you are responsible for safeguarding your account credentials. We recommend that you do not give your username, password or other access information to anyone. If you think your account has been hacked, contact us immediately.

  • A conversation with you.

We may use your personal information to provide you with customer support and improve our services. It is in our legitimate interest to be responsible to you, provide you with efficient services and maintain our business relationship with you.


Like many websites, we use "cookies" on our website. For specific information about the "cookies" we use to ensure that our Web shop functions properly on the Shopify platform, see the link . We use "cookies" to ensure the operation and improve our site and our services (including remembering your actions and preferences), to conduct analytics and better understand user interaction with the services (it is in our legitimate interest to administer, improve and optimize the services). We may also allow third parties and service providers to use "cookies" on our Site to better customize services, products and advertising on our Site and other Internet sites.

Most Internet browsers automatically accept the default files, but you can set the browser to delete or discard menu files using the browser's controls. Please note that deleting or blocking "cookies" may negatively affect your user experience and may cause some services, including certain features and general functionality, to not work properly or become unavailable. In addition, blocking cookies may not completely interfere with the way we share information with third parties, such as our advertising partners.


Under certain circumstances, we may disclose your personal information to third parties for lawful purposes in accordance with this Privacy Policy. Such circumstances may include:

  • With vendors or third parties that provide services on our behalf (eg IT support management, payment processing, data analytics, customer support, cloud storage, fulfillment and delivery).
  • With business and marketing partners, including Shopify , to provide you with services and advertising. We use Shopify to support personalized ads through third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you contact us, you request or otherwise consent to the disclosure of certain information to third parties, for example, to ship products or through your use of social plugins or login integrations, with your consent.

To date, we may have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the above purposes in the "how we collect and use your personal information" and "how we disclose personal information" sections:


  • Identifiers such as basic contact information and certain order and account information
  • Commercial information such as order information, purchase information and customer support information
  • Internet or other similar network activities such as usage data

Recipient categories:

  • Vendors and third parties that provide services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Branch offices

We do not use or disclose sensitive personal information for the purpose of determining your characteristics.

We may have "shared" (as those terms are defined in applicable law) personal information for the purpose of participating in promotional and marketing activities as follows.

Category of personal data:

  • Identifiers such as basic contact information and certain order and account information
  • Commercial information such as records of purchased goods or services and purchase information
  • Internet or other similar network activities such as usage data

Recipient categories:

  • Business and marketing partners


The Services may allow you to post product reviews and other user content. If you choose to submit User Generated Content to any public area of ​​the Services, that Content will be public and available to all.

We do not control who will have access to the information you choose to provide to others, and we cannot guarantee that parties who have access to such information will respect or ensure your privacy. We are not responsible for the confidentiality or security of any information you make publicly available, or for the accuracy, use or misuse of any information you disclose or obtain from third parties.


Our site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us and that we do not control, you should read their privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such sites, including the accuracy, completeness or reliability of information posted on such sites. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may be available to other users of the Services and/or users of those third-party platforms without restrictions on their use by us or the third party. The inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, except as set forth in the Services.


The Services are not intended for children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us at any time using the contact details below to request its removal.

As of the effective date of this privacy policy, we have no factual information that we "share" or "sell" (as these terms are defined in applicable law) personal information of persons under the age of 16.


Please note that no security measure is perfect or impenetrable and we cannot guarantee "perfect security". In addition, any information you send us may prove to be insecure during digital transmission. We recommend that you do not use unsecured channels to transmit sensitive information to us.

How long we keep your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes or enforce other applicable agreements and Policies.


You have the rights listed below in relation to your personal data. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases we may refuse your request as permitted by law.

  • Right to access / knowledge. You have the right to request access to the personal data we hold about you, including data relating to the ways in which we use and share your data.
  • Right to Erasure. You have the right to request that we remove the personal data we hold about you.
  • Right to rectification. You have the right to request that we correct inaccurate personal data we hold about you.
  • Right to portability. Under certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and to request that we provide it to a third party.
  • The right to refuse sales, sharing or targeted advertising. You have the right to direct us not to "sell" or "share" your personal information or to refuse to process your personal information for purposes that are considered "targeted advertising" as defined by applicable privacy laws. Please note that if you visit our site with the global privacy control opt-out signal turned on, depending on where you are located, we will automatically consider this a request to opt out of "selling" or "sharing" information for the device and browser you use to visit the site .
  • The right to limit and/or refuse the use and disclosure of sensitive personal data. You have the right to direct us to limit the use and/or disclosure of sensitive personal information to only what is necessary to provide services or provide goods that an average person would reasonably expect.
  • Restriction of processing. You have the right to ask us to stop or limit the processing of our personal data.
  • Withdrawal of consent. In cases where we rely on consent to process your personal data, you have the right to withdraw that consent.
  • Complaint. You have the right to appeal our decision if we refuse to process your request. You can do this by directly responding to our rejection.
  • Managing communication preferences. We may send you promotional emails and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as your account or orders you have placed.

You can exercise any of these rights where set out on our site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a material response to a request. According to the applicable law, you can appoint an authorized agent who will submit requests for exercising your rights on your behalf. Before we accept such a request from an agent, we will require the agent to provide proof that you have authorized it to act on your behalf and we may ask you to directly confirm your identity with us. We will respond to your inquiry in a timely manner as required by applicable law.

We use online advertising services, such as Shopify Audiences, to help you customize the ads you see on third-party sites. To prevent Shopify merchants using these advertising services from using your personal information for such services, please visit .


If you have any complaints about the way we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by lodging a complaint with your local data protection authority.


Please note that we may transfer, store and process your personal information outside of the country in which you reside, including the United States. Your personal information is also processed by staff and third-party service providers and partners in those countries.

If we transfer your personal data outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by a UK competent authority, as appropriate, unless the data is transferred to a country for which has been found to provide an adequate level of protection.


If you have any questions about our Privacy Policy or this Privacy Policy, or if you wish to exercise any of the rights available to you, please email us at or contact us in writing at Studijo Wallart d.o.o., Alberta Ognjana Strige 19, Zagreb 10000, Croatia .

In accordance with applicable data protection laws (GDPR), we are the controller of your personal data.